Victory For Balgores At 14th Annual ESTAS Ceremony Awards
Learn about the success of Balgores at the Mayfair-based ESTAS award ceremony – a glittering event for those in the estate agent business.
The 14th annual ESTAS awards were held in early May this year and Balgores Lettings have picked up Gold and Silver awards at this prestigious event which was sponsored by Zoopla.
Balgores picked up the Gold Award for Best Regional Letting Agents beating Jordan Fishwick and Kings Group in the same category. Balgores were also awarded the Silver Award for the South East Letting Agent at the Hornchurch branch which is one of 12 offices within the Essex-based Balgores property group. In the past year, Balgores Lettings has seen its portfolio of properties increase by 50% proving that its award-winning property management service is a force to be reckoned with in the local area.
Celebrating Estate Agency
The ceremony is known to be one of the most significant in the industry and attracted over 1,000 guests representing estate agencies from all over the UK. TV property expert Phil Spencer was also in attendance, opening the event, where he explained “This industry doesn’t get enough credit for the work it does with millions of customers around the UK helping to make their dreams come true and at The ESTAS we want to highlight that fact.”
The awards are split into various regional categories and are designed to allow estate agencies to shine in their area-specific locations. Excellent customer service is a huge part of what it takes to win an award at the ESTAS.
Real Relationships With Real People
Simon Brown, who is the founder of the awards stressed “It’s about relationships, real relationships with real customers. We live in a world where the consumer decision making process is influenced more and more by customer reviews so The ESTAS provides a kite mark of excellent service for any property professional involved in the home moving process.”
The Hornchurch Lettings team certainly have what it takes to deliver excellent customer service. The team has recently moved to its own dedicated office, and is led by Jackie Martin with support from Paul Loding and Thomas Moraldo. Together they have become leading estate agents in Hornchurch and offer a first-class service to landlords and tenants alike, making the letting process a seamless operation. Creating a strong in-house morale is vital to the success of the team, and there is a strong emphasis on training which allows the company to promote from within. Each team member knows his or her worth and plays a vital role in the day-to-day running of the organisation.
The ESTAS awards were held at Grosvenor House Hotel in Park Lane, Mayfair and guests celebrated the success of those in the industry with 5,000 glasses of champagne being consumed over the course of a fun-filled afternoon. The competition for ESTAS 2018 is already open and agencies can register themselves for consideration in three main categories. These are Best Estate Agent which is rated by sellers and buyers, Best Letting Agent which is rated by landlords and Best Letting Agent as voted for by tenants. With the dedicated teams that Balgores has across its branches, there’s every reason to believe that the property group will also excel at next year’s ceremony.